BILLING/SHIPPING/REFUND

DELIVERY TIME:

Any order placed after 12pm (noon) may not be processed or picked-up by UPS or USPS until the next business. day.

BILLING POLICY:

Our billing is "discreet". Billing statements will only display the company name "SYS4 - HERBAL/CANDY" and the transaction amount.

SHIPPING POLICY:

We ship all orders "discreetly" with no indication of product inside.  There is nothing written on the shipment box that identifies the contents.  All of the shipment packaging is plain. All priority mail orders are shipped via United States Postal Service (USPS) mail package is plain.  Only our company name appears as the return address. System Four, LLC, 618 Thornton Rd, Suite 3-194, Lithia Springs, Georgia 30122

How long will it take to receive my order?

USPS First Class Mail, deliveries generally take between 5-7 business days. All products are shipped from the USA. Business days do not include Saturday or Sunday nor the day the product was ordered.

USPS Priority Mail, deliveries generally take between 3-5 business days. All products are shipped from the USA. Business days do not include Saturday or Sunday nor the day the product was ordered.

UPS Mail, deliveries generally take between 2-3 business days. All products are shipped from the USA. Business days do not include Saturday or Sunday nor the day the product was ordered.

How long will it take to receive an international order?

USPS First Class Mail International, deliveries generally take between 7–21 business days. All products are shipped from the USA. Business days do not include Saturday or Sunday nor the day the product was ordered.

DHL International, deliveries generally take between 7–21 business days. All products are shipped from the USA. Business days do not include Saturday or Sunday nor the day the product was ordered.USPS Priority Mail International, deliveries generally take between 6–10 business days. All products are shipped from the USA. Business days do not include Saturday or Sunday nor the day the product was ordered. 

What are typical shipping cost for an international order?

$16.25 US Dollars for USPS and DHL small international standard flat rate.  Up to 18 oz which equals 12 units.  (7 to 15 business days for delivery).

$27.90 US Dollars for USPS small priority international flat rate.  Up to 18 oz which equals 12 units.  (6 to 10 business days for delivery).

REFUND POLICY:

We can only offer refunds "before" the products has been shipped.  After the products have been shipped they cannot be refunded, returned or exchanged as they are categorized as foods.

For any concerns regarding refunds please email us at Sales@SystemFourLLC.com